Privacy Policy

Information we collect

We collect information customers choose to provide, such as name, business name, email address, mailing address, project details, support messages, device information, files, invoices, billing records, and data needed to provide CJT Solutions services.

How we use information

We use customer information to respond to inquiries, provide quotes, deliver services, prepare workstation and recovery workflows, process payments, maintain records, provide support, improve services, prevent misuse, and meet legal or tax obligations.

Customer files and device data

Some services may involve access to customer files, device information, backups, business records, software settings, email configuration, or workflow data. CJT uses that information only as needed to perform the requested service, unless a separate written agreement says otherwise.

Payments

Payments may be processed by secure third-party payment providers. CJT Solutions does not store full payment card numbers. Payment providers may collect and process payment information under their own privacy and security practices.

Sharing information

We do not sell customer personal information. We may share information with service providers who help operate the business, such as payment processors, hosting providers, email providers, accounting tools, backup providers, repair suppliers, and professional advisors. We may also disclose information when required by law or to protect our rights, customers, or services.

Data retention

We keep information as long as needed to provide services, maintain business records, support recovery and service documentation, resolve disputes, comply with legal obligations, and support legitimate business needs.

Contact

Privacy questions can be sent to [email protected] or mailed to CJT Solutions, P.O. Box 122, Itasca, TX 76055, United States.